Safety
Safety in Lets explains where to start: report content or profiles in the mobile app, contact public support for status, context, appeals, or privacy requests, and understand that moderation review happens privately.
Report in the app
Use the report option in the app next to the content, profile, or interaction that needs review. Reports can cover harassment, threats, spam, impersonation, privacy violations, unsafe content, and pressure around Decisions. The team reviews reports privately and may take moderation or account action. The public website explains the process, but cannot review or decide individual reports.
What to include
A useful report includes short context, a content or profile reference, what happened, when it was visible, and why it feels unsafe for you or other people. For personal data questions, start with the Privacy page or contact support.
What not to send
Do not send full private chats, large archives, or other people's private data unless it is needed to understand the issue. We do not ask for passwords, verification codes, documents, or other sensitive secrets. The broader service boundaries are described in the Terms.
Block a user
Block a user when you need immediate distance from unwanted contact. Blocking can be used with reporting. Voting and Decisions do not override safety moderation: a vote result does not make harassment, threats, spam, unsafe content, or pressure acceptable.
Abuse prevention and restrictions
Lets abuse prevention includes checks for fake activity, duplicate-account review, proposal moderation for Decisions, and account restrictions when behavior creates risk for people or the service. Moderation or admin action happens outside the public site. Support may not be able to answer instantly or tell you exactly what happened to another account. You can appeal an account restriction, but an appeal is not an immediate reversal.
Encrypted messages and reports
For encrypted messages, the team may not be able to read the message text directly. Your report, blocking action, and a clear description of what happened may be the most useful information.
Emergency limits
Lets support is not emergency services. If there is an immediate threat to life, health, or physical safety, contact local emergency help first. A website support request may be reviewed later and cannot promise urgent intervention.