Support
Lets beta support can help with report status, added context, appeals, privacy requests, account access, and Glints questions that need a person to review.
Beta support
Beta support helps with access, account issues, product bugs, reports, appeals, privacy requests, manual review, and Glints support. Some questions need extra time because a person must review the context. We do not ask for passwords, payment data, recovery phrases, seed phrases, or private keys.
Reports and in-app paths
Support does not replace in-app report for a specific post, profile, or message thread. Use the app report flow first when possible, then contact support if you need status, privacy help, or a request for review.
What you can expect next
After you contact support, the team may confirm receipt, ask for short context, review available information, and reply by email or a product channel. For someone else's report, the team may not disclose the outcome, review details, or action on another account.
What may not happen
Support does not promise an instant response, removal for every request, or a detailed explanation of another person's restriction. The public site is not where individual disputes are publicly decided; it routes the request to the right reviewed channel.
Contact support
Email support@letsdao.org for manual review.